Field HVAC Service Account Manager - Growth & Solutions

Carrier Global Corporation; Albuquerque, Northern (NM, KY); Hybrid; USD 79,000 - 158,000; Full time

Benefits offered by this job

Commission + company car

Sales training programs

Global OEM backing

Career advancement

Job summary

Carrier Global Corporation is seeking a Commercial Service Account Manager to grow Carrier Commercial Service by developing opportunities across service agreements, repairs, modernizations, and digital offerings. The role requires a high-energy, customer-focused salesperson with knowledge of commercial HVAC systems and the ability to translate technical needs into measurable business outcomes.

The successful candidate will build trusted advisor relationships with customers, optimize building

Qualifications

• High School Diploma or GED.
• 2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.
• Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required.
• Valid driver’s license and ability to meet company driving requirements, where applicable.

Responsibilities

• Strategic Account Planning & Growth: Develop territory plans, expand high-value opportunities.
• Pipeline & CRM Management: Track sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.
• Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Create and maintain Sales Territory and Account plans where necessary
• Present at customer seminars to develop new and existing customer relationships and opportunities
• Promote Carrier value proposition linking customer objectives to Carrier solutions
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Experienced seller in attracting new customers as well as building share value with existing customers
• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
• Ability to seek out or respond to repair opportunities
• Establishing and building credibility with knowledge of Carrier products/solutions
• Strong ability to develop and sustain customer relationships
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
• Ability to detect the Customer’s buying stage and adjust selling accordingly
• Effective presentation and communication skills
• Prioritize on best opportunities
• Responding to the customer requirements in a timely manner
• Gaining the booking/order in a timely manner
• Ability to consistently achieve sales metrics and Annual Targets
• To effectively negotiate service agreement renewals when required
• ships with new and existing clients, and present at customer seminars to generate leads

Skills

HVAC sales experience

Account management

Technical sales

Education

Bachelor’s degree (preferred)

Job description

Carrier Global Corporation is seeking a Commercial Service Account Manager to grow Carrier Commercial Service by developing opportunities across service agreements, repairs, modernizations, and digital offerings. The role requires a high-energy, customer-focused salesperson with knowledge of commercial HVAC systems and the ability to translate technical needs into measurable business outcomes.

The successful candidate will build trusted advisor relationships with customers, optimize building