Field Engineer – Medical Diagnostics (Travel 50%)

Roche

Queens (WV)

On-site

USD 59,000 - 109,000

Full time

4 days ago

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Job summary

Roche seeks an Associate Field Engineering Specialist to travel up to 50% and service Roche Diagnostics equipment at customer laboratories in the NYC region. You will install, repair, and maintain instruments, troubleshoot issues, and ensure high customer satisfaction while documenting activities.

The role emphasizes problem-solving, strong communication, and adherence to quality procedures. A high school diploma plus technical training is required; a biomedical/electrical background is

Qualifications

High school diploma plus 2 years of technical school or equivalent.
2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking.
Preferred: 4-year Engineering Degree in Biomedical/Mechanical/Electrical or related.
Basic knowledge of electronics and electro-mechanical systems.

Responsibilities

Travel up to 50% to service Roche Diagnostics equipment at customer sites.
Install, maintain and repair Roche equipment and related products.
Provide routine technical support and troubleshooting guidance.
Document service reports and communicate with customers and teams.
Identify opportunities to promote service contracts and maximize customer satisfaction.

Skills

Mechanical repair

Hardware & software repair

Networking

Troubleshooting

Education

High school diploma + 2 years technical school

4-year Engineering degree (Biomedical/Mechanical/Electrical)

Job description

The role emphasizes problem-solving, strong communication, and adherence to quality procedures. A high school diploma plus technical training is required; a biomedical/electrical background is

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