Field Engineer 4

TekWissen LLC; Lansing (MI); On-site; USD 28,000 - 41,000; Full time

Job summary

TekWissen LLC has a Field Engineer 4 opening in Lansing, MI, for a temporary onsite role lasting 14 months. The technician will repair laptops and desktops in the metro area, replacing components as needed and performing unit swaps.

Reliable transportation is required to service the metro and surrounding areas. Governmental clearance may be required for some assignments.

Qualifications

• 1+ year of hands-on laptop/desktop break-fix experience.
• Hardware knowledge with ability to troubleshoot basic issues.
• Familiarity with Microsoft applications.

Responsibilities

• Repair laptops and desktops in the metro Lansing area.
• Replace components such as hard drives, motherboards and keyboards.
• Perform whole unit swaps and repair or replace PC peripherals.
• Maintain timely ticket closure in the client Call Management system.

Skills

Laptop repair

Desktop repair

Hardware knowledge

Microsoft applications

Job description

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Job Title: Field Engineer 4
Location: Lansing, MI 48911
Duration: 14 Months
Job Type: Temporary Assignment
Work Type: Onsite

Key Responsibilities

• As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the client Call Management system using Company provide phone.

Key Qualifications

• 1+ Years of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic / non-complex problems as directed.
• Client and/or governmental clearance may be required.

TekWissen Group is an equal opportunity employer supporting workforce diversity.