Field Engineer 4

TekWissen LLC; Kansas City (MO); Sur place; USD 30 000 - 48 000; Plein temps

Résumé du poste

TekWissen Group is seeking a Field Engineer 4 in Kansas City, MO for a 14-month temporary assignment. The role involves hands-on repair of laptops and desktops across the metro area, with driving as part of the job.

The technician will replace components such as hard drives, motherboards and keyboards, perform whole unit swaps, and close tickets in real-time using the client management system. Reliable transportation is required.

Qualifications

• 1+ years of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop/desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.

Responsabilités

• Assign service requests to repair laptops and desktops in the metro area.
• Replace hard drives, motherboards and keyboards as needed.
• Perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation to service the metro and surrounding areas.
• Close service tickets in real time using the Client Call Management system.

Connaissances

Laptop repair

Desktop repair

Hardware basics

Microsoft Office basics

Description du poste

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Position: Field Engineer 4

Location: Kansas City MO 64120

Duration: 14 Months

Job Type: Temporary Assignment

Work Type: Driving

Job Description:

Key Responsibilities:

• As a client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic / non-complex problems as directed.

TekWissen Group is an equal opportunity employer supporting workforce diversity.