Field Broadband Technician: Vehicle, Training & Growth

Mediacom Communications; Brookings (SD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Company provided vehicle and gas card

Paid on the job training

Company provided tools, tablet, and ph

Health, vision, and dental insurance

Paid vacation, holidays and flex paid

401K with generous company match

Pay increases through self-guided

Performance bonus potential

Employee discounts on Mediacom

Education Enrichment up to $5,000 per

Uniforms and boots

Employee Wellness Program

Job summary

Mediacom Communications is seeking a Broadband Specialist I to perform installation and service tasks in customers' homes, driving a company van and handling requests from installation through service changes. This role emphasizes safe practices, effective communication with customers, and accurate completion of paperwork.

No prior experience is required; a high school diploma or GED is needed, along with a valid driver’s license.

Qualifications

• High school diploma or GED required.
• Ability to interact and communicate with customers and co-workers.

Responsibilities

• Make customer drop installations (exterior and interior) from tap to antenna terminals on customer equipment in both single and multiple unit dwellings.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judge acceptability of picture delivered following installation of cable service.
• Drive company vehicles and perform wiring, mounting, and testing tasks.
• Generate additional company revenue through information about product options, sales campaigns, and promotions.

Education

High school diploma or GED

Job description

Mediacom Communications is seeking a Broadband Specialist I to perform installation and service tasks in customers' homes, driving a company van and handling requests from installation through service changes. This role emphasizes safe practices, effective communication with customers, and accurate completion of paperwork.

No prior experience is required; a high school diploma or GED is needed, along with a valid driver’s license.