Field Broadband Technician: Vehicle & Training

Mediacom Communications; Huntsville (AL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Company provided vehicle and gas card!

Paid on the job training and promotion

Company provided tools, tablet, and ph

Health, vision, and dental insurance!

Paid vacation, holidays and flex paid 

401K with generous company match!

Performance bonus potential!

Employee discounts on Mediacom 

Education Enrichment up to $5,000 per 

Company provided uniforms and boots!

Employee Wellness Program!

Job summary

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform cable and broadband installations, answer customer requests, and ensure high-quality service in homes and small businesses.

You will drive a company vehicle, learn installation processes, and participate in on-the-job training with growth opportunities; a high school diploma and driver's license are required.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with satisfactory driving record.
• Ability to interact with customers and co-workers.
• Comfort working in all weather conditions and at various heights.

Responsibilities

• Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judges’ acceptability of picture delivered following installation of cable service.
• Work with connectors, fasteners and wire and use hand tools.
• Use customary CATV hand and power tools in performance of job duties.

Skills

Communication

Customer service

Driving

Education

High school diploma or GED

Tools

VOM/DMM

Job description

Mediacom Communications is seeking a Broadband Specialist I (Field Technician) to perform cable and broadband installations, answer customer requests, and ensure high-quality service in homes and small businesses.

You will drive a company vehicle, learn installation processes, and participate in on-the-job training with growth opportunities; a high school diploma and driver's license are required.