Broadband Field Technician: Install & Drive a Vehicle

Mediacom Communications; Prairie du Chien (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Company provided vehicle and gas card!

Paid on the job training and promotion

Company provided tools, tablet, and ph

Health, vision, and dental insurance

Paid vacation, holidays and flex PTO

401K with generous company match

Performance bonus potential

Employee discounts on Mediacom service

Education Enrichment up to $5,000 per年

Uniforms and boots

Employee Wellness Program

Job summary

Mediacom Communications is hiring a Broadband Specialist I (Field Technician) to install and service cable and broadband in customer homes. You will drive a company van, install and modify service, and address customer requests with a focus on safety and quality.

The role requires a high school diploma or GED, a valid driver’s license, and the ability to work in varied weather, heights, and tight spaces. Training is provided, with opportunities for advancement.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and satisfactory driving record.
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces and in varying weather conditions.
• Flexible hours including evenings, weekends, holidays, and overtime as required.

Responsibilities

• Make customer drop installations (exterior and interior) from tap to antenna terminals on customer equipment in single and multi-unit dwellings.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install/remove converters; upgrades/downgrades of service.
• Analyze picture quality and judge acceptability of picture following installation.
• Use hand tools, connectors, and wiring; follow safety practices and company procedures.
• Read signal levels with field strength meter; adjust levels as needed during installation.
• Climb poles and work at heights; lift up to 100 lbs; work in tight spaces.
• Drive company vehicle; perform vehicle upkeep and maintenance.
• Generate additional revenue through product options and promotions.

Skills

Customer service

Communication

Mechanical knowledge

Adaptability

Education

High school diploma or GED

Job description

Mediacom Communications is hiring a Broadband Specialist I (Field Technician) to install and service cable and broadband in customer homes. You will drive a company van, install and modify service, and address customer requests with a focus on safety and quality.

The role requires a high school diploma or GED, a valid driver’s license, and the ability to work in varied weather, heights, and tight spaces. Training is provided, with opportunities for advancement.