Entry-Level Broadband Technician: Install & Educate

Astound Broadband; Chicago (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401k plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holidays

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discounts

Job summary

Astound Broadband in Illinois is seeking an entry‑level Residential Installer to perform on‑premises data, video, and phone installations and disconnects. You will record RF levels, ensure service specs, and communicate with dispatch to keep routes productive.

You will educate customers on products, maintain safe vehicle operation, and handle duties as assigned, with opportunities for bonuses and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 0 years of experience (entry level).
• Valid driver's license and satisfactory driving record.
• Knowledge of ladder and basic hand/power tools.
• Customer service and communication skills.
• Basic computer skills and willingness to learn.
• Problem solving and time management abilities.
• Teamwork and ability to work independently.

Responsibilities

• Performs residential installs and disconnects on customer premises per standards.
• Record RF and signal levels to ensure specifications.
• Maintain communication with leadership and dispatch to optimize routes.
• Educate customers on products/services and upsell opportunities.
• Operate company vehicle safely.
• Other duties as assigned.

Skills

Customer Service

Communication

Basic Computer Skills

Problem Solving

Time Management

Teamwork

Working Alone

Aptitude to Learn

Education

High school diploma or equivalent

Tools

Ladder

Hand Tools

Power Tools

Job description

Astound Broadband in Illinois is seeking an entry‑level Residential Installer to perform on‑premises data, video, and phone installations and disconnects. You will record RF levels, ensure service specs, and communicate with dispatch to keep routes productive.

You will educate customers on products, maintain safe vehicle operation, and handle duties as assigned, with opportunities for bonuses and comprehensive benefits.