Field-Based Patient Access & Education Partner

BioSpace; Kansas; Hybrid; USD 190,000 - 225,000; Full time

Job summary

Dyne Therapeutics is seeking a Dyne Care Partner (DCP) to support patients, caregivers, healthcare providers, and infusion centers across the treatment journey. This field-based role focuses on education, reimbursement support, and care coordination to remove access barriers and ensure continuity of care.

The position requires residence within the assigned territory and the ability to travel regionally and nationally by car or air, with up to 50–80% travel.

Qualifications

• Bachelor’s degree in nursing, social work, or related healthcare field preferred.
• RN, Social Worker, or equivalent healthcare experience preferred.
• 8+ years healthcare or related experience, including 5+ years of directly relevant experience in patient services, reimbursement, case management, field education, specialty pharmacy, or care coordination.
• Experience supporting specialty, rare disease, or infused/provider-administered therapies preferred.

Responsibilities

• Serves as a primary point of contact for patients and caregivers throughout the treatment journey.
• Provides education on disease state, therapy, and treatment expectations using approved materials.
• Conducts proactive outreach to identify support needs and address access or adherence barriers.
• Coordinates support services and resources to assist patients and caregivers.
• Builds trusted relationships through empathetic, patient-centered communication.
• Educates on proper product storage, handling, and administration.
• Provides education on reimbursement processes to patients, caregivers, healthcare providers, and infusion centers.

Skills

Strong communication

Organizational skills

Problem-solving

Independent field-based work

Travel flexibility

Time-management

Education

Bachelor’s degree in nursing, social work, or related healthcare field

RN, Social Worker, or equivalent healthcare experience

Job description

Dyne Therapeutics is seeking a Dyne Care Partner (DCP) to support patients, caregivers, healthcare providers, and infusion centers across the treatment journey. This field-based role focuses on education, reimbursement support, and care coordination to remove access barriers and ensure continuity of care.

The position requires residence within the assigned territory and the ability to travel regionally and nationally by car or air, with up to 50–80% travel.