Field-Based Patient Access & Care Partner

BioSpace; Kansas; Hybrid; USD 190,000 - 225,000; Full time

Job summary

Dyne Therapeutics is seeking a Dyne Care Partner (DCP) to educate patients, support reimbursement, and coordinate care across the treatment journey. This field-based role requires adherence to policies and removal of access barriers while traveling within the assigned geography.

The ideal candidate has nursing or related healthcare experience, strong communication, and the ability to travel up to 50–80%. This role supports patient access and infusion center coordination in a non-promotional

Qualifications

• Bachelor’s degree in nursing, social work, or a related healthcare field preferred.
• RN, Social Worker, or equivalent healthcare experience preferred.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Serves as a primary point of contact for patients and caregivers throughout the treatment journey.
• Provides education on disease state, therapy, and treatment expectations using approved materials.
• Outreach to identify support needs and address access or adherence barriers.
• Coordinates support services and resources to assist patients and caregivers.
• Builds trusted relationships through empathetic, patient-centered communication.
• Educates on proper product storage, handling, and administration.
• Provides education on reimbursement processes to patients, providers, and infusion centers.
• Supports prior authorizations, denials, and reauthorizations as needed.
• Identifies reimbursement and access challenges and facilitates escalation.
• Supports continuity of care during insurance changes and site-of-care transitions.
• Builds and maintains relationships with healthcare providers and infusion centers.
• Educates on patient support services and reimbursement processes.

Skills

Strong communication

Organizational skills

Problem-solving skills

Travel-ready

Education

Bachelor’s degree in nursing, social work, or a related healthcare field

RN, Social Worker, or equivalent healthcare experience

Job description

Dyne Therapeutics is seeking a Dyne Care Partner (DCP) to educate patients, support reimbursement, and coordinate care across the treatment journey. This field-based role requires adherence to policies and removal of access barriers while traveling within the assigned geography.

The ideal candidate has nursing or related healthcare experience, strong communication, and the ability to travel up to 50–80%. This role supports patient access and infusion center coordination in a non-promotional