Field-Based Patient Access & Reimbursement Partner

Dyne Therapeutics

Waltham (MA)

On-site

USD 190,000 - 225,000

Full time

14 days+

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Job summary

Dyne Therapeutics seeks a Dyne Care Partner (DCP), a field-based member of the Patient Access and Education team, to support patients, caregivers, healthcare providers, and infusion centers throughout the treatment journey. You will deliver education, reimbursement support, and care coordination to help patients initiate and maintain therapy, while partnering cross-functionally to remove access barriers.

This is a non-promotional role within the commercial organization, requiring residence

Qualifications

Bachelor’s degree in nursing, social work, or a related healthcare field preferred.
RN, Social Worker, or equivalent healthcare experience preferred.
8+ years of healthcare or related experience, including 5+ years in patient services, reimbursement, case management, field education, specialty pharmacy, or care coordination.

Responsibilities

Serve as a primary point of contact for patients and caregivers throughout treatment journeys.
Provide education on disease state, therapy, and expectations using approved materials.
Assist with reimbursement processes including prior authorizations, denials, reauthorizations, and site-of-care requirements.
Engage with healthcare providers and infusion centers; support readiness and education on patient services.
Document activities in approved systems and ensure regulatory and privacy compliance.