Field-Based Franchise Performance Manager

Franchise World Headquarters, LLC; Omaha (NE); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More...

Job summary

Subway seeks a Manager, Franchise Performance to lead a portfolio of restaurants in Omaha, NE. This field-based role partners with franchisees to drive sales, profitability and brand standards, with frequent travel for visits and coaching of operators.

You will use data to identify opportunities, develop action plans, and collaborate with internal teams to support franchisee success. The role requires energy, accountability and influencing without direct authority.

Qualifications

• Willingness to travel 80-90% within territory; field work four days a week with one admin day from home.
• High school diploma and undergraduate degree in Business, Hospitality, Restaurant Management, or related field, or equivalent experience.
• 5+ years in multi-unit quick-service or related operational leadership; QSR/fast casual experience preferred.
• Strong business acumen including P&L, sales trends, cost drivers, and margin improvement.
• Ability to lead, coach, and influence operators, managers, franchisees and field teams.
• Translate data and field observations into practical action plans.
• Strong communication and relationship-building skills.
• Proficiency with MS Office, especially Excel; comfortable with reporting systems.
• Valid driver's license and access to a personal vehicle.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, best practices, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and other market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel readiness

Leadership & coaching

Data-driven decision making

Communication & relationship-building

Excel proficiency

Independent field work

Education

High school diploma

Bachelor's degree in Business/ Hospitality/ Restaurant Management or related field

Tools

Microsoft Excel

Franchise management systems

Job description

Subway seeks a Manager, Franchise Performance to lead a portfolio of restaurants in Omaha, NE. This field-based role partners with franchisees to drive sales, profitability and brand standards, with frequent travel for visits and coaching of operators.

You will use data to identify opportunities, develop action plans, and collaborate with internal teams to support franchisee success. The role requires energy, accountability and influencing without direct authority.