Franchise Performance Manager - Field Growth Leader

Subway; Akron (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Many More

Job summary

Subway is seeking a Manager, Franchise Performance to lead a portfolio of franchise restaurants in Akron, OH. You will partner with franchisees to improve sales, profitability, and brand execution, using data to identify opportunities and drive actionable plans.

This field-based role requires travel, strong business sense, and the ability to influence without direct authority. You will coach operators, support openings and remodels, and collaborate with internal teams to maximize market

Qualifications

• Willingness to travel 80-90% within the territory; evenings or weekends may be required.
• High school diploma and undergraduate degree in Business, Hospitality, Restaurant Management, or related field, or equivalent experience.
• 5+ years in multi-unit quick-service, fast casual, hospitality, or related field with leadership experience.
• Strong business acumen including P&L, sales trends, and margin improvement.
• Proven ability to lead, coach, and influence operators, franchisees, or field teams.
• Ability to translate data and observations into actionable plans.
• Proficient with Excel and comfortable with reporting/franchise systems; valid driver’s license and insured vehicle.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, best practices, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and other market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel willingness

Leadership

Data analysis

Communication

Relationship-building

Problem-solving

Independent work

Education

Bachelor's degree in Business/related field

Tools

Excel

Microsoft Office

Franchise management systems

Job description

Subway is seeking a Manager, Franchise Performance to lead a portfolio of franchise restaurants in Akron, OH. You will partner with franchisees to improve sales, profitability, and brand execution, using data to identify opportunities and drive actionable plans.

This field-based role requires travel, strong business sense, and the ability to influence without direct authority. You will coach operators, support openings and remodels, and collaborate with internal teams to maximize market