Franchise Performance Manager — Field Leader (Omaha)

Pho Prime, LLC; Omaha (NE); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Insurance Plans

401k

Competitive Bonus

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway Omaha is seeking a Manager, Franchise Performance to lead a portfolio of restaurants in the Omaha territory. You will use data to identify opportunities, coach operators, and drive profitability while ensuring brand standards are consistently met.

This field-based role requires frequent travel and strong business acumen. If you excel at building relationships, guiding teams, and delivering measurable results in a fast-paced environment, this role offers a path to impact thousands of

Qualifications

• Willingness to travel 80-90% within the assigned territory; field-based 4 days/week, 1 administrative day working from home.
• High school diploma and undergraduate degree in Business, Hospitality, Restaurant Management, or related field, or equivalent practical experience.
• 5+ years in multi-unit quick-service restaurant, fast casual, foodservice, hospitality, retail, franchise, field operations, or related operational leadership roles.
• Strong business acumen including experience with P&L, sales trends, cost drivers, margin improvement, and profitability outcomes.
• Demonstrated ability to lead, coach, and influence operators, franchisees, business owners, or field teams to improve performance.
• Ability to assess business performance with nuance, identify root causes, and translate data and field observations into action plans.
• Strong communication, relationship-building, problem-solving, and influencing skills.
• Ability to work independently in a field-based role and manage multiple priorities across a territory.
• Proficiency with Microsoft Office tools, especially Excel, and comfort learning reporting or franchise management systems.
• Valid driver’s license, clean driving history, and access to a reliable insured personal vehicle.

Responsibilities

• Manage an assigned territory of franchise restaurants and serve as a trusted business partner to franchisees.
• Review sales, financial, operational, and performance data to identify improvement opportunities.
• Partner with franchisees to create action plans that improve sales, profitability, guest experience, operations, and brand execution.
• Conduct regular restaurant visits to assess operations, food safety, standards, and overall performance.
• Coach franchisees on company programs, best practices, technology tools, marketing initiatives, and operational improvements.
• Support new restaurant openings, remodels, ownership transitions, and market development activities.
• Collaborate with internal teams to support franchisee success and market performance.

Skills

Travel willingness

Business acumen

Leadership and coaching

Influencing without authority

Education

High School Diploma

Undergraduate degree in Business/Hospitality/Restaurant Management

Tools

Microsoft Excel

Job description

Subway Omaha is seeking a Manager, Franchise Performance to lead a portfolio of restaurants in the Omaha territory. You will use data to identify opportunities, coach operators, and drive profitability while ensuring brand standards are consistently met.

This field-based role requires frequent travel and strong business acumen. If you excel at building relationships, guiding teams, and delivering measurable results in a fast-paced environment, this role offers a path to impact thousands of