Field-Based Energy Efficiency Advisor II

Franklin Energy

Bloomington (IL)

On-site

USD 73,000 - 83,000

Full time

10 days ago

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Benefits offered by this job

Medical, dental, vision coverage
Retirement benefits
Paid time off
Paid holidays

Job summary

Franklin Energy is seeking a Field Energy Advisor to provide expert energy efficiency guidance to homeowners, landlords, and utility customers. The role blends field work (approx. 3 days/week) with office time (approx.

2 days/week) to coordinate programs, advise on energy upgrades, and drive prescriptive and custom incentives for the customer segment. You will lead outreach, document opportunities, and work with trade partners to promote energy-saving measures.

Qualifications

  • Bachelor's degree from an accredited college or university or equivalent experience.
  • Technical school degree combined with demonstrated experience in electric/gas utility field will be considered.
  • Equivalent work experience may be considered.
  • 3 - 5 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
  • Previous experience managing staff performing proactive customer outreach activities
  • 2 - 3 years of experience in energy efficiency and/or energy modeling
  • Previous customer service, sales, or marketing experience

Responsibilities

  • Direct installation of energy saving products as directed by program management
  • Adhering to the safety requirements of the organization and the utility client
  • Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
  • Understand and implement the company's Sales Process, including but not limited to:
  • Make outbound calls to existing customers to meet assigned energy saving targets
  • Initiate new business with new customers through business-to-business efforts
  • Manage field time effectively with customer, Trade Ally and program stakeholder visits
  • Develop and deliver presentations to create awareness about the program
  • Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
  • Work with utility customers to provide energy efficiency and the business activities of its customers
  • Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
  • Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
  • Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
  • Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
  • Build quick rapport with customers.
  • Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
  • Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
  • When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
  • Assist Program Manager in the training of new team members
  • Lead presentations promoting energy efficiency programs for targeted groups
  • Assist customers through the rebate application process
  • Install energy efficiency products in tenant units and building common areas
  • All other duties as assigned

Skills

Self-motivation
Organization
Prioritization
Flexibility
Microsoft Office
Data entry
Communication (verbal & written)
Data interpretation & problem solving
Mathematical concepts (fractions, % ,-
Diversity & inclusion
Reliable transportation

Education

Bachelor's degree or equivalent experience
Technical school degree with relevant experience
Equivalent work experience
3–5 years in electric/gas utility or related fields
2–3 years in energy efficiency/energy modeling
Customer service, sales, or marketing experience

Tools

Microsoft Office Suite
Excel
Word
PowerPoint
Outlook

Job description

Franklin Energy is seeking a Field Energy Advisor to provide expert energy efficiency guidance to homeowners, landlords, and utility customers. The role blends field work (approx. 3 days/week) with office time (approx.

2 days/week) to coordinate programs, advise on energy upgrades, and drive prescriptive and custom incentives for the customer segment. You will lead outreach, document opportunities, and work with trade partners to promote energy-saving measures.

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