Energy Efficiency Field Advisor

Franklin Energy; Tucson (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid time off

Paid holidays

Other company-sponsored benefits

Job summary

Franklin Energy is seeking a field-oriented professional to deliver energy efficiency programs to homeowners, landlords, building owners, and utility customers. You will guide customers, coordinate program activities, and recommend modifications to electric and/or gas systems while balancing field work with office tasks.

Responsibilities include direct installation, safety adherence, customer outreach, presentations, and rebate support.

Qualifications

• Bachelor's degree from an accredited college or university or equivalent experience.
• Technical school degree combined with demonstrated experience in electric/gas utility field will be considered.
• Equivalent work experience may be considered.
• 1 - 2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience
• Previous energy efficiency and/or energy modeling experience- Preferred
• Previous customer service, sales, or marketing experience

Responsibilities

• Direct installation of energy saving products as directed by program management
• Adhering to the safety requirements of the organization and the utility client
• Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
• Understand and implement the company's Sales Process, including but not limited to:
• Make outbound calls to existing customers to meet assigned energy saving targets
• Initiate new business with new customers through business-to-business efforts
• Manage field time effectively with customer, Trade Ally and program stakeholder visits
• Develop and deliver presentations to create awareness about the program
• Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
• Work with utility customers to provide energy efficiency and the business activities of its customers
• Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager, provide follow-up to as required
• Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
• Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
• Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
• Build quick rapport with customers.
• Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• Assist Program Manager in the training of new team members
• Lead presentations promoting energy efficiency programs for targeted groups
• Assist customers through the rebate application process
• All other duties as assigned

Skills

Self-motivation

Organization

Prioritization

Flexibility

MS Office

Data entry

Communication

Analytical skills

Math concepts

Diversity & inclusion

Reliable transportation

Education

Bachelor's degree

Technical school degree

Equivalent work experience

Job description

Franklin Energy is seeking a field-oriented professional to deliver energy efficiency programs to homeowners, landlords, building owners, and utility customers. You will guide customers, coordinate program activities, and recommend modifications to electric and/or gas systems while balancing field work with office tasks.

Responsibilities include direct installation, safety adherence, customer outreach, presentations, and rebate support.