Field Auto Damage Estimator Trainee

GEICO; Bethesda (MD); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health benefits starting Day 1

Paid time off

13 paid holidays

401(k) match

Tuition assistance

Licensing support

Job summary

GEICO is seeking a Field Auto Damage Trainee in the Bethesda, MD area. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops and rental agencies to support policyholders after accidents.

The program includes hands-on practice at our Ashburn, VA facility and in-field training centers (NY, TX, CA), with licensing and education support. Starting pay is $25.95 per hour, plus comprehensive benefits from Day 1.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer-facing

Call center KPIs

Adjusters license

Driver's license

Customer service

Education

High School Diploma or GED

College degree preferred

Job description

GEICO is seeking a Field Auto Damage Trainee in the Bethesda, MD area. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops and rental agencies to support policyholders after accidents.

The program includes hands-on practice at our Ashburn, VA facility and in-field training centers (NY, TX, CA), with licensing and education support. Starting pay is $25.95 per hour, plus comprehensive benefits from Day 1.