Field Auto Damage Estimator Trainee

GEICO; San Jose (CA); Hybride; USD 67 000 - 105 000; Plein temps

Avantages offerts par ce poste

Health benefits Day 1

13 paid holidays annually

401(k) with 6% match

Tuition assistance up to $5,250

Résumé du poste

GEICO is hiring a Field Auto Damage Trainee in San Jose, CA. You will inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental agencies and parts suppliers.

The role requires strong customer service skills, the ability to multitask, and availability for evenings, weekends, and holidays. Training and licensing support are provided by GEICO.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.

Responsabilités

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Connaissances

Customer service

Interpersonal

Problem-solving

Empathy

Adaptable

Detail-oriented

Multitask across platforms

Formation

High School Diploma or GED

College degree preferred

Description du poste

GEICO is hiring a Field Auto Damage Trainee in San Jose, CA. You will inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental agencies and parts suppliers.

The role requires strong customer service skills, the ability to multitask, and availability for evenings, weekends, and holidays. Training and licensing support are provided by GEICO.