Field Auto Damage Estimator Trainee

GEICO; San Mateo (CA); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Health and wellness benefits starting

Paid time off + 13 holidays annually

401(k) with up to 6% match

Tuition assistance program

Licensing and continuing education

Hands-on training at Ashburn, VA and a

Job summary

GEICO is seeking a Field Auto Damage Trainee in the San Mateo, CA area. You will inspect and assess vehicle damage, estimate repair costs, and negotiate settlements while partnering with body shops, rental companies, and parts providers.

The role offers a structured trainee program, licensing support, and comprehensive benefits. Availability for evenings, weekends, and holidays is required.

Qualifications

• Customer‑facing experience preferred.
• Experience in high‑volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets company underwriting guidelines required.

Responsibilities

• Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Interpersonal skills

Problem solving

Emotional intelligence

Multitasking

Education

High School Diploma or GED

College degree preferred

Job description

GEICO is seeking a Field Auto Damage Trainee in the San Mateo, CA area. You will inspect and assess vehicle damage, estimate repair costs, and negotiate settlements while partnering with body shops, rental companies, and parts providers.

The role offers a structured trainee program, licensing support, and comprehensive benefits. Availability for evenings, weekends, and holidays is required.