Field Applications Scientist – Histology & Diagnostics

F. Hoffmann-La Roche AG; Oregon; Híbrido; USD 70.000 - 129.000; Jornada completa

Descripción de la vacante

Roche is seeking a Field Applications Specialist to support customers during implementation and provide on-site advisory training for Roche tissue instrumentation. The role emphasizes problem solving, independent analysis, and customized customer training to maximize equipment capabilities.

The ideal candidate will be based in Portland, OR or Seattle, WA, with national travel. A Bachelor’s degree in a relevant field and 3+ years of experience are required.

Formación

• Bachelor's degree or equivalent work experience in a relevant field.
• 3+ years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems.

Responsabilidades

• Act as the primary liaison/customer representative throughout the implementation process and future histology application support; plan and coordinate implementation and customer training; resolve issues during the life cycle of the solution.
• Provide on-site advisory customer support through Roche Tissue instrumentation installation and tailored customer training to meet customer needs based on an assessment of personnel, structure, workflow, and equipment capabilities.
• Identify opportunities for new system consumables and contribute to increased sales revenue; perform duties remotely and independently.
• Utilize specialized knowledge of advanced instruments and scientific applications; undergo specific training and certification.
• Use independent judgment to analyze customer needs during and after implementation; adapt procedures and tools as required.
• Maintain and improve the quality system and achieve quality objectives through daily actions.
• Regular and predictable attendance is essential.

Conocimientos

Communication skills

Project management

Problem solving

Educación

Bachelor's degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience

Descripción del empleo

Roche is seeking a Field Applications Specialist to support customers during implementation and provide on-site advisory training for Roche tissue instrumentation. The role emphasizes problem solving, independent analysis, and customized customer training to maximize equipment capabilities.

The ideal candidate will be based in Portland, OR or Seattle, WA, with national travel. A Bachelor’s degree in a relevant field and 3+ years of experience are required.