Field Account Operations Specialist II

CAI Cox Automotive Corp Svcs., LLC; Belcamp (MD); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Parental leave

Job summary

CAI Cox Automotive Corp Svcs., LLC in Belcamp, MD is seeking an experienced client solutions specialist to be the primary contact for resolving client issues, coordinating with auction teams, and ensuring timely vehicle reconditioning and valuation services.

The role requires 2–3 years in automotive settings, a high school diploma, and strong verbal/written communication. Schedule is Monday–Friday 7:30am–4:00pm with a safety-conscious outdoor work environment.

Qualifications

• 2–3+ years similar experience in automotive/related role.
• High School Diploma or equivalent required.
• Excellent verbal and written communication.

Responsibilities

• Serve as primary contact for resolving client issues across accounts; coordinate with auction teams and stakeholders.
• Provide exceptional customer service by addressing inquiries related to vehicle condition and discrepancies.
• Coordinate sale vehicle run processes and communication with other departments.

Skills

Communication

Multitasking

Teamwork

Self-starter

Vehicle knowledge

Organizational skills

Verbal and written skills

Driver’s license

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Job description

CAI Cox Automotive Corp Svcs., LLC in Belcamp, MD is seeking an experienced client solutions specialist to be the primary contact for resolving client issues, coordinating with auction teams, and ensuring timely vehicle reconditioning and valuation services.

The role requires 2–3 years in automotive settings, a high school diploma, and strong verbal/written communication. Schedule is Monday–Friday 7:30am–4:00pm with a safety-conscious outdoor work environment.