Field Account Executive - Growth & Retention

Relx Plc; San Francisco (CA); On-site; USD 66,000 - 109,000; Full time

Job summary

RELX plc is seeking a skilled sales professional to manage client accounts within a medium‑sized territory, driving retention and commercial growth. You will act as a seasoned mentor, guiding teams and delivering client solutions while navigating complex opportunities.

You will lead customer conversations, develop contact plans, and coordinate campaigns to launch products. The role emphasizes relationship building and strategic selling within a dynamic environment.

Qualifications

• Customer-Focused Approach demonstrated with customer-centric outcomes.
• Strengthens Customer Connections ensuring ongoing engagement and satisfaction.
• Account/Client Management for maintaining and growing client relationships.

Responsibilities

• Key Account Management: maintain relationships with customers and supervise an account management team.
• Customer Needs Clarification: set objectives for each sales call and evaluate customer interest.
• Customer Relationship Management / Account Management: develop and implement a customer contact plan.
• Customer Relationship Development / Prospecting: build new relationships and engage potential customers.
• Sales Opportunities Creation: identify potential customers through referrals and events.
• Sell Customer Propositions: propose products matching customer needs and terms of sale.
• Operational Compliance: ensure adherence to policies and regulatory codes within the team.

Skills

Customer-Focused Approach

Strengthens Customer Connections

Account/Client Management

Initiates Compelling Sales Conversions

Knows the Buying Influences

Manages Buyer Indifference

Builds Rapport

Understands Customer Needs

Understands the Buying Process

Manages Resistance

Understands Issues/Motivations

In-Depth Questioning

Maintains the Relationship

Job description

RELX plc is seeking a skilled sales professional to manage client accounts within a medium‑sized territory, driving retention and commercial growth. You will act as a seasoned mentor, guiding teams and delivering client solutions while navigating complex opportunities.

You will lead customer conversations, develop contact plans, and coordinate campaigns to launch products. The role emphasizes relationship building and strategic selling within a dynamic environment.