Field Access & Payer Strategy Specialist

Syneos Health Commercial Solutions; Knoxville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Syneos Health Commercial Solutions is seeking a Field Access Specialist to manage defined accounts in a specific geographic region within the cardiac therapeutic area, supporting customer products.

The FAS will execute the territory strategy in collaboration with internal and external stakeholders, including HUB, sales, and market access, ensuring access processes and patient support programs are understood and implemented.

Qualifications

• Bachelor’s degree or minimum three years of experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales or a minimum of 6 years biologic coordinator experience.
• Experience with specialty/biologic self-injectable or physician-administered products.
• Ability to educate offices on access processes and patient service programs.

Responsibilities

• Act as an extension of the call center/HUB and provide live one-on-one coverage support.
• Serve as payer expert for defined geography and communicate payer changes to stakeholders.
• Educate offices on access processes, formularies, insurance forms, prior authorization, and appeals.
• Review patient-specific information in reimbursement cases as requested by the office to resolve access issues or coverage challenges.

Skills

Account management

Payer knowledge

Educational presentations

Ambiguity management

Territory management

Education

Bachelor's degree

3+ years access/payer experience

Tools

CRM systems

Benefits databases

Job description

Syneos Health Commercial Solutions is seeking a Field Access Specialist to manage defined accounts in a specific geographic region within the cardiac therapeutic area, supporting customer products.

The FAS will execute the territory strategy in collaboration with internal and external stakeholders, including HUB, sales, and market access, ensuring access processes and patient support programs are understood and implemented.