Cardiology Field Access Specialist: Payer Expert & Educator

Syneos Health Commercial Solutions; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Syneos Health Commercial Solutions in Dallas seeks a Field Access Specialist to manage defined accounts in the cardiac space. You will execute a collaborative region strategy with HUB, call center, sales, and market access partners to optimize patient access and reimbursement.

The role requires payer expertise, the ability to educate offices on access processes, and strong problem-solving skills while living within the territory boundaries.

Qualifications

• Bachelor’s degree or a minimum three years of experience in public or private third-party access arena or pharmaceutical industry in managed care, clinical support, and/or sales or a minimum of 6 years biologic coordinator experience
• Experience with specialty/biologic self-injectable (pharmacy benefit) or physician administered (buy and bill/medical benefit) products
• Ability to educate offices on access processes including educating HCPs on client specific Patient Service programs (i.e. copay, nurse education, patient assistance, etc.) and delivering educational presentations
• Ability to manage ambiguity & problem solve
• Must live within territory or within territory boundaries.

Responsibilities

• Act as an extension of the call center and/or HUB and provide live one-on-one coverage support
• Serve as payer expert for defined geography and able to communicate payer changes to key stakeholders in a timely manner
• Offer office education during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution
• Review patient-specific information in reimbursement cases where the office has specifically requested assistance in resolving access issue or coverage challenge

Job description

Syneos Health Commercial Solutions in Dallas seeks a Field Access Specialist to manage defined accounts in the cardiac space. You will execute a collaborative region strategy with HUB, call center, sales, and market access partners to optimize patient access and reimbursement.

The role requires payer expertise, the ability to educate offices on access processes, and strong problem-solving skills while living within the territory boundaries.