Fiber Optic & IP Network Installation Technician

Hotwire Communications

Naples (FL)

On-site

USD 45,000 - 70,000

Full time

32 hours ago
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Benefits offered by this job

401K Plan
Paid Vacation, Sick Time, and Holidays
Hotwire Service Discounts

Job summary

Hotwire Communications in Naples, FL is seeking a Service Technician to install, upgrade, disconnect and troubleshoot IP and RF video, voice and internet services, including DISH and DIRECTV. You will perform fiber optic troubleshooting, install wiring, configure routers and Wi‑Fi, and participate in on‑call rotations while adhering to safety and company procedures.

A minimum of five years in cabling and network installation is required; state license; Cisco/ Microsoft certs preferred; high

Qualifications

  • Must have minimum of 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
  • Must have Fiber Optic Cabling experience
  • Proficiency using small hand tools and larger power tools
  • Must have active and clean, non-restrictive, state issued driver’s license
  • Must be comfortable working on a ladder and all heights
  • High School Diploma or equivalent required, Associates Degree in Internet Technologies or Engineering is preferred
  • Cisco Certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office

Responsibilities

  • Perform reconnects, requested and non-pay disconnects, and changes of service, while adhering to: company procedures and safe work practices in order to provide (or remove) services.
  • Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths.
  • Administer router, access point, Bridge and Wi-Fi processes.
  • Perform troubleshooting and solution methodologies for IP and LAN.
  • Install all types of CAT5/CAT6 drop wire.
  • Install connectors on CAT5/CAT6 drop wire.
  • Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
  • Successfully install all ancillary equipment provided to subscribers.
  • Identify fiber connectors and color code.
  • Configure customer PCs for successful internet operation.
  • Test and tone all drop wires from equipment room to end user location.
  • Work on an on-call schedule rotation.
  • Other duties as assigned.

Skills

Fiber Optic Cabling
Hand Tools & Power Tools
Ladder Work
On-call rotation
Customer service mindset

Education

High School Diploma or Equivalent
Associate Degree in Internet Technologies or Engineering (preferred)

Tools

Cisco Certifications (CCT/CCENT)
Microsoft Certifications (MCSA)
Driver's License

Job description

Hotwire Communications in Naples, FL is seeking a Service Technician to install, upgrade, disconnect and troubleshoot IP and RF video, voice and internet services, including DISH and DIRECTV. You will perform fiber optic troubleshooting, install wiring, configure routers and Wi‑Fi, and participate in on‑call rotations while adhering to safety and company procedures.

A minimum of five years in cabling and network installation is required; state license; Cisco/ Microsoft certs preferred; high

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