Fiber & Network Installation Technician (On-Call)

Hotwire Communications Ltd; Lake Wales (FL); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Healthcare benefits

401K with company match

Paid vacation

Paid holidays

Service discounts

Employee referral bonuses

Exclusive entertainment discounts

Job summary

Hotwire Communications Ltd seeks a Service Technician to install and upgrade services including IP, RF video, voice, and internet across customer premises in Florida. You will perform reconnects, disconnects, and service changes while adhering to safety and company procedures.

Responsibilities include fiber optic troubleshooting (1310/1490/1550 nm), configuring routers and Wi‑Fi, installing CAT5/CAT6 cabling, testing connections, and supporting on‑call rotations.

Qualifications

• Minimum 5 years of experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficient with hand tools and power tools.
• Active, clean state driver’s license in-state.
• Comfortable working on ladders and at heights.
• High School Diploma or equivalent; Associate degree preferred.
• Cisco certifications (CCT/CCENT) and Microsoft MCSA certifications.

Responsibilities

• Perform reconnects, disconnects, and service changes per procedures.
• Troubleshoot fiber optics (1310/1490/1550 nm) and IP network issues.
• Configure routers, access points, bridges and Wi‑Fi.
• Install CAT5/CAT6 drop wires and connectors; test runs.
• Configure customer PCs for internet operation and test end‑to‑end connectivity.
• Work on an on‑call schedule rotation.

Skills

Fiber optic troubleshooting

IP/LAN troubleshooting

Router/AP/Wi‑Fi setup

Cable installation (CAT5/CAT6)

Tools proficiency

On-call rotation experience

Education

High School Diploma or equivalent

Associate degree in Internet Technologies or Engineering

Tools

Cisco Certifications (CCT/CCENT)

Microsoft Certifications (MCSA)

Job description

Hotwire Communications Ltd seeks a Service Technician to install and upgrade services including IP, RF video, voice, and internet across customer premises in Florida. You will perform reconnects, disconnects, and service changes while adhering to safety and company procedures.

Responsibilities include fiber optic troubleshooting (1310/1490/1550 nm), configuring routers and Wi‑Fi, installing CAT5/CAT6 cabling, testing connections, and supporting on‑call rotations.