Field Service Technician: Fiber, IP & Wi-Fi Installations

Hotwire Communications Ltd; Boynton Beach (FL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Healthcare/vision/dental

401K with company match

Paid vacation & holidays

Paid sick time

Birthday holiday

Paid volunteer time

Paid parental leave

Employee discounts

Referral bonuses

Entertainment discounts

Job summary

Hotwire Communications Ltd in Boynton Beach, FL is seeking a Service Technician to install, upgrade, disconnect and troubleshoot video, voice and internet services, including IP and RF connections, DISH and DIRECTV.

You will perform fiber troubleshooting, install CAT5/6 drops, configure customer PCs, and support on-call rotations while following safety and company procedures. This role requires hands-on technical skills and reliable service delivery.

Qualifications

• Minimum 5 years of experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficient with small hand tools and larger power tools.
• Valid state driver’s license with clean record.
• Comfortable working on ladders and at heights.
• Associates degree preferred; Cisco CCT/CCENT and MCSA certifications noted.

Responsibilities

• Perform reconnects, disconnects and service changes per procedures and safe work practices.
• Routinely troubleshoot fiber and IP networks; handle LAN issues.
• Install CAT5/CAT6 drop wire and connectors.
• Configure customer equipment and ensure successful internet operation.
• Test and tone drop wires from equipment room to end user location.
• Work on an on-call schedule rotation.
• Perform other duties as assigned.

Skills

Cable installation

Fiber optic cabling

Troubleshooting

Tool proficiency

Driver's license

Working at heights

Education

High School Diploma or equivalent

Associate degree in Internet Technologies or Engineering (preferred)

Tools

Hand tools

Power tools

Job description

Hotwire Communications Ltd in Boynton Beach, FL is seeking a Service Technician to install, upgrade, disconnect and troubleshoot video, voice and internet services, including IP and RF connections, DISH and DIRECTV.

You will perform fiber troubleshooting, install CAT5/6 drops, configure customer PCs, and support on-call rotations while following safety and company procedures. This role requires hands-on technical skills and reliable service delivery.