Fiber & IP Service Technician — On-Call Troubleshooter

Hotwire Communications Ltd; Fort Lauderdale (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare Plans

401K with Company Match

Paid Vacation & Holidays

Volunteer Time

Parental Leave

Employee Discounts

Job summary

Hotwire Communications Ltd is seeking a Service Technician in the Fort Lauderdale area to install, upgrade and troubleshoot IP and RF video, voice and internet services. You will handle fiber testing, install CAT5/CAT6 drops, and configure routers and Wi‑Fi across customer sites.

This on-site role requires 5+ years of field experience, a valid driver’s license, and the ability to work days, weekends, evenings and holidays on a rotating on-call schedule.

Qualifications

• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience required.
• Proficiency with small hand tools and larger power tools.
• Valid state driver’s license in the hiring state.
• Comfortable working on ladders and at heights.
• High school diploma or equivalent; an Associate degree is preferred.
• Cisco CCENT or CCT and Microsoft MCSA qualifications are a plus.

Responsibilities

• Perform reconnects, disconnects, changes of service per company procedures and safety rules.
• Routinely troubleshoot fiber with 1310/1490/1550 nm wavelengths.
• Administer router, access point, Bridge and Wi‑Fi configurations.
• Troubleshoot IP and LAN issues.
• Install CAT5/CAT6 drop wire and terminations.
• Troubleshoot customer premises equipment from demarc to end user.
• Test and tone all drop wires from equipment room to location.
• Work on-call rotate schedule and on-site duties as assigned.

Skills

Fiber optic cabling

Troubleshooting

Tools proficiency

Driver's license

Ladder safety

Education

High School Diploma or equivalent

Associates Degree in Internet Technologies or Engineering (preferred)

Cisco CCENT / CCT

Microsoft MCSA for Office

Tools

Cable tools

Power tools

Job description

Hotwire Communications Ltd is seeking a Service Technician in the Fort Lauderdale area to install, upgrade and troubleshoot IP and RF video, voice and internet services. You will handle fiber testing, install CAT5/CAT6 drops, and configure routers and Wi‑Fi across customer sites.

This on-site role requires 5+ years of field experience, a valid driver’s license, and the ability to work days, weekends, evenings and holidays on a rotating on-call schedule.