Festival Headliner Experience Crew

Live Nation Entertainment; George (WA); Sur place; USD 23 000 - 28 000; Plein temps

Résumé du poste

Insomniac is seeking a Ground Control and Headliner Experience Team Member in the United States to deliver an exceptional headliner experience. You will report to Ground Control and Headliner Experience Managers and support attendee safety and enjoyment at events in Washington.

The role requires excellent customer service, radio communication skills, ability to stay energized during long shifts, and the physical stamina to stand and move around venues.

Qualifications

• Customer service-related work experience preferred.
• Experience using radios and ability to work under pressure in stressful environments is required.
• Must be able to stand for up to four hours and lift up to 20lbs.

Responsabilités

• Welcome attendees at entrances and make Ground Control presence known.
• Pump water at refill stations and patrol event zones with team.
• Learn to operate a two-way radio and respond to emergencies.
• Listen to radio and act on specific calls promptly.
• Assist distressed individuals when needed.
• Share information from guides with attendees.
• Know evacuation procedures and safe refuge locations before shows.
• Provide directional assistance at entrances with megaphones.

Connaissances

Customer service

Radio operations

De-escalation

Stand/walk distances

Outils

Two-way radio

Description du poste

Insomniac is seeking a Ground Control and Headliner Experience Team Member in the United States to deliver an exceptional headliner experience. You will report to Ground Control and Headliner Experience Managers and support attendee safety and enjoyment at events in Washington.

The role requires excellent customer service, radio communication skills, ability to stay energized during long shifts, and the physical stamina to stand and move around venues.