Fertility Patient Care Coordinator: Growth & Benefits

Socket.dev; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Family building support

Paid parental leave

Paid time off (PTO)

401(k) with company match

Health Savings Account (HSA)

Employee Referral Program

Professional development support

Calm Health app subscription

Employee Assistance Program (EAP)

Job summary

Socket.dev seeks an experienced Fertility Patient Care Coordinator to manage initial patient contact and full prescreening coordination for IUI, IVF, and FET cycles. You will be the primary patient contact once the plan is set, ensuring all tests, docs, and consults are completed.

Hours are Mon-Fri 7am-4pm with potential weekend/holiday call; collaborate with administrative, genetics, and third-party clinical staff to streamline care.

Qualifications

• High school diploma required; Bachelor’s degree preferred or comparable experience in reproductive medicine.
• At least 1 year of medical administrative experience required.
• Fertility experience is highly preferred.

Responsibilities

• Answer/return patient calls and portal messages.
• Schedule appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
• Act as liaison with business office to address insurance-related issues.
• Obtain proper consents for all treatment.
• Maintain documentation between physician consult and start of treatment cycles.
• Maintain patient records and pertinent information.
• Manage prescreening checklist maintenance.

Skills

Patient coordination

Medical administration

Customer service

Communication skills

Education

High school diploma

Bachelor’s degree (preferred)

Job description

Socket.dev seeks an experienced Fertility Patient Care Coordinator to manage initial patient contact and full prescreening coordination for IUI, IVF, and FET cycles. You will be the primary patient contact once the plan is set, ensuring all tests, docs, and consults are completed.

Hours are Mon-Fri 7am-4pm with potential weekend/holiday call; collaborate with administrative, genetics, and third-party clinical staff to streamline care.