Fertility Patient Care Coordinator — IUI/IVF Liaison

Aspire Fertility Austin; Austin (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) match

PTO 18 days

Holidays 11

Job summary

Aspire Fertility Austin is seeking a friendly Fertility Patient Care Coordinator to handle initial patient contact after physician consultations and to manage prescreening requirements for IUI, IVF, and FET through treatment initiation.

You will coordinate appointments, obtain consents, maintain patient records, and liaise with the business office on insurance matters, collaborating with administrative, genetics, and Third Party clinical staff.

Qualifications

• High school diploma required; Bachelor's degree preferred or comparable experience in reproductive medicine.
• At least 1 year of medical administrative experience required.
• Fertility experience is highly preferred.
• Ability to work independently and as part of a multidisciplinary team.
• Effective organizational, communication and computer skills are a must.

Responsibilities

• Answer/return patient calls and portal messages and answer questions or forward, as appropriate.
• Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults.
• Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance.
• Obtain proper consents for all treatment.
• Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes.
• Maintain patient’s records, charts and pertinent information.

Skills

Medical administrative experience

Fertility experience

Communication skills

Teamwork

Education

High school diploma

Bachelor’s degree preferred

Tools

EMR software

Job description

Aspire Fertility Austin is seeking a friendly Fertility Patient Care Coordinator to handle initial patient contact after physician consultations and to manage prescreening requirements for IUI, IVF, and FET through treatment initiation.

You will coordinate appointments, obtain consents, maintain patient records, and liaise with the business office on insurance matters, collaborating with administrative, genetics, and Third Party clinical staff.