FedRAMP Site Reliability Engineer (Gov Cloud)

Cisco Systems; Boxborough (MA); Hybrid; USD 129,000 - 185,000; Full time

Job summary

Cisco Systems is seeking a hands-on engineer to deploy, operate, and secure our FedRAMP-compliant Webex for Government infrastructure. You will manage AWS and Kubernetes-based services, drive automation, and collaborate with security and compliance teams to maintain high availability.

You will work in a Hybrid environment (2-3 days in the office) supporting on-call rotations and incident response for critical government-grade cloud deployments.

Qualifications

• Bachelor’s Degree, combined with 5 years of experience in Computer Science, Engineering, or a related technical field, or Master's Degree in Computer Science, Engineering, or a related technical field, combined with 3 years of experience
• Software development or automation experience using Java, Go, Python, or a comparable programming language, including testing, troubleshooting, and maintaining code.
• Experience supporting cloud infrastructure, production services, DevOps, platform engineering, or Site Reliability Engineering in AWS.
• Experience with Linux administration and troubleshooting application, system, or networking issues in production or production-like environments.
• Experience with Kubernetes, Docker, microservices, and cloud-native application deployment/troubleshooting, including Git, CI/CD pipelines, and infrastructure-as-code/automation (e.g., Terraform, Python, Bash, or Go).

Responsibilities

• Deploy, operate, and maintain resilient AWS and Kubernetes-based infrastructure and microservices that support the Webex for Government environment.
• Monitor service health, troubleshoot complex incidents, and help restore service quickly in a 24x7 production environment.
• Automate repeatable operational work and infrastructure provisioning to improve safety, efficiency, and consistency across deployments.
• Strengthen platform security and compliance by supporting identity and access management, logging, hardening, vulnerability remediation, and FedRAMP continuous monitoring activities.
• Collaborate across engineering, security, and compliance teams to identify operational risks, improve reliability, and build documentation, runbooks, and incident reports that make the environment easier to operate.

Skills

Java

Go

Python

Linux

Cloud computing

Education

Bachelor’s Degree + 5 years experience in CS/Engineering or related

Master’s Degree + 3 years experience in CS/Engineering or related

Tools

Kubernetes

Docker

Git

CI/CD pipelines

Terraform

Bash

Job description

Cisco Systems is seeking a hands-on engineer to deploy, operate, and secure our FedRAMP-compliant Webex for Government infrastructure. You will manage AWS and Kubernetes-based services, drive automation, and collaborate with security and compliance teams to maintain high availability.

You will work in a Hybrid environment (2-3 days in the office) supporting on-call rotations and incident response for critical government-grade cloud deployments.