Fast-Paced Lottery Fulfillment Operations Associate

National Geographic; Pueblo (CO); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Benefits as applicable

Job summary

DraftKings, a publicly traded technology company, invites you to join as an Operations Associate at our fast-paced fulfillment center for the Jackpocket lottery product. You’ll be at the heart of delivering accurate orders and smooth redemptions while upholding high customer service standards.

You’ll manage orders and redemptions, keep systems updated with real-time statuses, streamline workflows to hit daily goals, maintain printing and scanning equipment, and support various operational

Qualifications

• Customer service, communication, and time management skills.
• Experience in fast-paced environments with comfort around technology.
• Familiarity with Microsoft Excel.

Responsibilities

• Process and manage customer lottery ticket orders and redemptions at the local fulfillment center.
• Update systems with real-time order statuses and tracking.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment operation.
• Support operational projects as needed.

Skills

Customer service

Communication

Time management

Attendance reliability

Self-starter

Attention to detail

Tools

Microsoft Excel

Job description

DraftKings, a publicly traded technology company, invites you to join as an Operations Associate at our fast-paced fulfillment center for the Jackpocket lottery product. You’ll be at the heart of delivering accurate orders and smooth redemptions while upholding high customer service standards.

You’ll manage orders and redemptions, keep systems updated with real-time statuses, streamline workflows to hit daily goals, maintain printing and scanning equipment, and support various operational