Operations Associate - Fast-Paced Fulfillment, Bonus & Equity

DraftKings Inc.; Reynoldsburg (OH); On-site; USD 22,000 - 31,000; Full time

Job summary

DraftKings Inc. is seeking an Operations Associate for our fast-paced fulfillment center, focusing on the Jackpocket digital lottery courier product.

You will manage every aspect of customer lottery ticket orders and redemptions, ensuring accuracy and efficiency while keeping systems updated with real-time statuses. The role requires flexibility for weekend/holiday shifts, experience with Excel, and a self-starter attitude with strong attention to detail.

Qualifications

• Flexibility to work weekends and holidays.
• Experience in fast-paced environments with a knack for technology.
• Strong communication and organizational skills.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at the local fulfillment center, ensuring accuracy from start to finish.
• Keep systems updated with real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operations.
• Support various operational projects as they arise to contribute to team success.

Skills

Attention to detail

Customer service

Time management

Reliable attendance

Tools

Microsoft Excel

Job description

DraftKings Inc. is seeking an Operations Associate for our fast-paced fulfillment center, focusing on the Jackpocket digital lottery courier product.

You will manage every aspect of customer lottery ticket orders and redemptions, ensuring accuracy and efficiency while keeping systems updated with real-time statuses. The role requires flexibility for weekend/holiday shifts, experience with Excel, and a self-starter attitude with strong attention to detail.