Operations Associate - Flexible, Fast-Paced Lottery Fulfillment

DraftKings; Newport (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

DraftKings in Minnesota is seeking an Operations Associate to manage customer lottery ticket orders and redemptions for our Jackpocket product. You’ll ensure accuracy from start to finish and keep systems updated with real-time status information.

In this fast-paced role, you will maintain printing/scanning equipment, meet daily deadlines, and support various operational projects. A reliable attendance record and comfort with Excel are required.

Qualifications

• Ability to work a dynamic schedule including weekends and holidays.
• Experience in fast-paced environments with strong attention to detail.
• Excellent customer service and time management skills.

Responsibilities

• Process customer lottery ticket orders and redemptions at the local fulfillment center.
• Maintain real-time order statuses and tracking information.
• Streamline workflows to meet daily objectives and deadlines.
• Ensure printing and scanning equipment operates reliably.
• Support operational projects as needed.

Skills

Flexible schedule

Reliable attendance

Attention to detail

Customer service

Time management

Tools

Microsoft Excel

Job description

DraftKings in Minnesota is seeking an Operations Associate to manage customer lottery ticket orders and redemptions for our Jackpocket product. You’ll ensure accuracy from start to finish and keep systems updated with real-time status information.

In this fast-paced role, you will maintain printing/scanning equipment, meet daily deadlines, and support various operational projects. A reliable attendance record and comfort with Excel are required.