Fulfillment Ops Associate — Fast-Paced & Flexible

DraftKings Inc.; Ralston (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

DraftKings Inc. is seeking an Operations Associate to join a fast-paced fulfillment center, supporting the Jackpocket lottery order experience. You’ll ensure accuracy in processing orders and redemptions, while keeping systems updated with live statuses and tracking information.

Ideal candidates have a knack for technology, strong customer service, and reliable attendance including weekends/holidays. This full-time role is based at our US location with opportunities to impact customer experience

Qualifications

• Experience in fast-paced environments with technology familiarity.
• Reliable attendance including weekends/holidays.
• Able to stand and lift up to 25 lbs.

Responsibilities

• Process and manage customer lottery ticket orders and redemptions at the local fulfillment center with accuracy.
• Update systems with real-time order statuses and tracking information.
• Organize workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operations.
• Support various operational projects to help the team succeed.

Skills

Microsoft Excel

Customer Service

Time Management

Communication

Job description

DraftKings Inc. is seeking an Operations Associate to join a fast-paced fulfillment center, supporting the Jackpocket lottery order experience. You’ll ensure accuracy in processing orders and redemptions, while keeping systems updated with live statuses and tracking information.

Ideal candidates have a knack for technology, strong customer service, and reliable attendance including weekends/holidays. This full-time role is based at our US location with opportunities to impact customer experience