Family Services Coordinator – Funeral Arrangements

NorthStar Memorial Group; Waipahu (HI); Híbrido; USD 19 000 - 28 000; Tempo integral

Resumo da oferta

NorthStar Memorial Group's Mililani Mortuary in Waipahu, HI is seeking a Staff Associate to support on-site funeral services and family services. You will collaborate with funeral directors, coordinate events, and help ensure smooth operations during the client life cycle.

Ideal candidates have experience in hospitality or guest services, handle difficult situations with tact, and may have funeral industry experience.

Qualificações

• Experience in hospitality services, including hotels, catering, or guest-focused environments.
• Experience handling difficult situations with clients.
• Funeral professional experience preferred.

Responsabilidades

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Conhecimentos

Hospitality services

Handling difficult situations

Funeral industry experience

Descrição da oferta de emprego

NorthStar Memorial Group's Mililani Mortuary in Waipahu, HI is seeking a Staff Associate to support on-site funeral services and family services. You will collaborate with funeral directors, coordinate events, and help ensure smooth operations during the client life cycle.

Ideal candidates have experience in hospitality or guest services, handle difficult situations with tact, and may have funeral industry experience.