Compassionate Mortuary Assistant | Family Services

Northstar-Memorial-Group; Wailuku (HI); On-site; USD 28,000 - 34,000; Full time

Job summary

NorthStar Memorial Group in Wailuku, HI is seeking a Mortuary Assistant at Nakamura Mortuary to support funeral directors and families with on-site services and arrangements. You will help prepare the memorial area, manage inquiries, and assist with transporting decedents as needed.

The role requires a valid driver's license and customer service experience; funeral professional experience is preferred. This is a full-time, on-site position offering competitive pay and after-hours pickup

Qualifications

• 1 year of customer service experience preferred.
• Experience handling difficult situations.
• Funeral professional experience preferred.
• Valid driver’s license required.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person
• Assist in picking up decedents from their place of passing and bringing them into our care on an as needed basis

Skills

Customer service

Driver's license

Difficult situations

Job description

NorthStar Memorial Group in Wailuku, HI is seeking a Mortuary Assistant at Nakamura Mortuary to support funeral directors and families with on-site services and arrangements. You will help prepare the memorial area, manage inquiries, and assist with transporting decedents as needed.

The role requires a valid driver's license and customer service experience; funeral professional experience is preferred. This is a full-time, on-site position offering competitive pay and after-hours pickup