Family Services Coordinator – Funeral & Memorials

NorthStar Memorial Group; Honolulu (HI); On-site; USD 19,320 - 27,517; Full time

Job summary

A funeral service company is looking for a Staff Associate in Mililani Mortuary, HI. This role involves supporting funeral directors, maintaining respectful interactions with families, and preparing the memorial area. Candidates should have customer service experience, and professional experience in the funeral industry is preferred. Compensation is $17.00/hr. An equal-opportunity employer committed to diversity.

Qualifications

• 1 year of experience in customer service preferred.
• Experience handling difficult situations.
• Funeral professional experience preferred.

Responsibilities

• Collaborate with funeral directors for on-site events.
• Establish and maintain business relationships with families.
• Maintain reverence and respect for the deceased.
• Assist in preparing memorial area before services.
• Ensure flowers and memorabilia are returned to the family.
• Answer customer inquiries professionally.

Skills

Customer service

Handling difficult situations

Job description

A funeral service company is looking for a Staff Associate in Mililani Mortuary, HI. This role involves supporting funeral directors, maintaining respectful interactions with families, and preparing the memorial area. Candidates should have customer service experience, and professional experience in the funeral industry is preferred. Compensation is $17.00/hr. An equal-opportunity employer committed to diversity.