Compassionate Funeral Services Support Specialist

Northstar Memorial Group; Honolulu (HI); On-site; USD 19,320 - 27,517; Full time

Job summary

A memorial services provider in Hawaii is seeking a Staff Associate for Mililani Mortuary. This role involves collaborating with funeral directors, building relationships with families, and maintaining respect for the deceased. Candidates should have customer service experience and be adept at handling difficult situations. The position offers $17/hour, ensuring a compassionate environment while providing essential support to client families.

Qualifications

• 1 year of experience in customer service preferred.
• Experience handling difficult situations.
• Funeral professional experience preferred.

Responsibilities

• Collaborate with funeral directors with events held on-site.
• Establish and maintain strong business relationships with families.
• Maintain reverence and respect for the deceased.
• Assist in preparing the memorial area for the family.
• Ensure flowers and memorabilia are returned to the family.
• Answer customer inquiries professionally.

Skills

Customer service

Handling difficult situations

Job description

A memorial services provider in Hawaii is seeking a Staff Associate for Mililani Mortuary. This role involves collaborating with funeral directors, building relationships with families, and maintaining respect for the deceased. Candidates should have customer service experience and be adept at handling difficult situations. The position offers $17/hour, ensuring a compassionate environment while providing essential support to client families.