Staff Associate (Part-Time)

NorthStar Memorial Group; Waipahu (HI); Hybrid; USD 19,000 - 28,000; Full time

Job summary

NorthStar Memorial Group's Mililani Mortuary in Waipahu, HI is seeking a Staff Associate to support on-site funeral services and family services. You will collaborate with funeral directors, coordinate events, and help ensure smooth operations during the client life cycle.

Ideal candidates have experience in hospitality or guest services, handle difficult situations with tact, and may have funeral industry experience.

Qualifications

• Experience in hospitality services, including hotels, catering, or guest-focused environments.
• Experience handling difficult situations with clients.
• Funeral professional experience preferred.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Hospitality services

Handling difficult situations

Funeral industry experience

Job description

Current job opportunities are posted here as they become available.

NorthStar Memorial Group is seeking a Staff Associate at Mililani Mortuary in Waipahu, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Compensation of $17.00/hr.

Qualifications

• Experience in hospitality services, including hotels, catering, or similar guest-focused environments
• Experience handling difficult situations
• Funeral professional experience preferred

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.