Staff Associate (Part-Time)

Northstar-Memorial-Group; Honolulu (HI); On-site; USD 22,000 - 25,000; Full time

Job summary

NorthStar Memorial Group seeks a Staff Associate at Mililani Mortuary in Waipahu, Hawaii. The position supports the client family lifecycle from the initial meeting through final arrangements, ensuring compassionate service and smooth operations for grieving families.

You'll collaborate with funeral directors, build strong relationships with families, and help prepare the memorial area. Hospitality experience and the ability to handle difficult situations are valued in this role.

Qualifications

• Experience in hospitality services (hotels, catering, or guest-focused settings).
• Ability to handle difficult situations with professionalism.
• Funeral professional experience is preferred.

Responsibilities

• Collaborate with funeral directors during on-site services and arrangement conferences.
• Establish and maintain strong relationships with families.
• Maintain reverence and respect for the deceased.
• Prepare the memorial area before services begin.
• Ensure flowers and memorabilia are returned to families after services.
• Answer customer inquiries by phone or in person.

Skills

Hospitality services

Job description

Current job opportunities are posted here as they become available.

NorthStar Memorial Group is seeking a Staff Associate at Mililani Mortuary in Waipahu, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Compensation of $17.00/hr.

Qualifications

• Experience in hospitality services, including hotels, catering, or similar guest-focused environments
• Experience handling difficult situations
• Funeral professional experience preferred

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.