Family Service Sales Counselor (Pre-Need & At-Need)

Sci Corp; Birmingham (AL); Vor Ort; USD 50.000 - 100.000; Vollzeit

Zusammenfassung

SCI in Birmingham, AL is seeking a Family Service Counselor to serve families by arranging at-need cemetery plans and selling pre-need arrangements. You will be the primary contact, delivering personalized service and driving revenue.

You will lead generation, build relationships, and collaborate with funeral directors to provide seamless, high-quality service. Evening and weekend availability may be required.

Qualifikationen

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales experience preferred.
• Must possess a valid driver’s license.
• Insurance license if required by state.

Aufgaben

• Prospect for leads 1-2 hours daily and seek referrals.
• Respond to inquiries promptly and professionally.
• Network with community and civic groups to generate interest.
• Explain and present arrangements to families served and referred.
• Collaborate with funeral directors and staff to ensure seamless service.
• Build trust-based relationships to earn referrals and future business.

Kenntnisse

Customer service

Sales

Communication

Empathy

Time management

Ausbildung

High school diploma or equivalent

1-2 years college or equivalent education and experience

Jobbeschreibung

SCI in Birmingham, AL is seeking a Family Service Counselor to serve families by arranging at-need cemetery plans and selling pre-need arrangements. You will be the primary contact, delivering personalized service and driving revenue.

You will lead generation, build relationships, and collaborate with funeral directors to provide seamless, high-quality service. Evening and weekend availability may be required.