Family Service Sales Counselor (Pre-Need & At-Need)

Sci Corp; Mobile (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp in Mobile, AL seeks a Family Service Counselor to educate families on cemetery and pre-need options, build trusted relationships, and drive revenue through personalized service.

The role requires strong communication, customer service, and sales skills, with evenings/weekends as needed and a valid driver's license. Compensation includes base and commission with growth potential.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent experience.
• 1-2 years of customer service or sales experience preferred.
• Must pass internal certification and possess a valid driver’s license where required.

Responsibilities

• Prospect for clients 1–2 hours daily and obtain referrals.
• Present cemetery and pre-need arrangements to families.
• Build trust-based relationships and earn referrals through attentive service.
• Respond to inquiries promptly and professionally.
• Collaborate with funeral directors and staff to ensure seamless service.
• Prepare for appointments with attention to detail and follow up on requests.

Skills

Prospecting

Relationship building

Customer service

Communications

Sales

Education

High school diploma or equivalent

1-2 years of college or equivalent

Job description

Sci Corp in Mobile, AL seeks a Family Service Counselor to educate families on cemetery and pre-need options, build trusted relationships, and drive revenue through personalized service.

The role requires strong communication, customer service, and sales skills, with evenings/weekends as needed and a valid driver's license. Compensation includes base and commission with growth potential.