Family Service Counselor - Pre-Need Sales

Sci Corp; Mobile (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp in Mobile, AL seeks a Family Service Counselor to assist families by arranging at-need cemetery services and selling pre-need plans, acting as the primary contact with compassionate, personalized service that supports revenue goals.

Responsibilities include lead generation, building relationships with families, coordinating with funeral directors and staff, and ensuring timely, respectful service; evenings and weekends may be required.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent education and experience.

Responsibilities

• Lead generation: prospect and refer opportunities; maintain activity levels.
• Build relationships with families; respond to inquiries with empathy and professionalism.
• Collaborate with funeral directors and staff to ensure seamless, high-quality service.

Skills

Customer service

Sales

Empathy

Communication

Presentation

Education

High school diploma

1-2 years college

Tools

Computer software

Job description

Sci Corp in Mobile, AL seeks a Family Service Counselor to assist families by arranging at-need cemetery services and selling pre-need plans, acting as the primary contact with compassionate, personalized service that supports revenue goals.

Responsibilities include lead generation, building relationships with families, coordinating with funeral directors and staff, and ensuring timely, respectful service; evenings and weekends may be required.