Family Practice Medical Office Specialist | Front Desk

Hackensack Meridian Health; Old Bridge (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory front desk operations, including check-in/check-out, scheduling, registration, and patient flow across multiple outpatient locations. You will work with care teams to ensure efficient visits and accurate patient data.

This role requires strong customer service, attention to detail, basic EMR data entry, and the ability to multi-task in a fast-paced environment across several New Jersey locations.

Qualifications

• High School diploma or GED required.
• 1+ years in a public-facing customer service role.
• Strong multi-tasking in a fast-paced environment.
• Proficient with Microsoft Office or Google Suite.
• Willingness to travel to multiple locations.

Responsibilities

• Greet and assist patients at the front desk with check-in and check-out.
• Verify demographics, collect copayments, and confirm insurance eligibility.
• Enter patient information accurately into the EMR system.
• Coordinate scheduling, appointments, and referrals as needed.
• Maintain patient confidentiality and deliver high-quality customer service.

Skills

Customer service

Communication

Microsoft Office

EMR experience

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR system

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory front desk operations, including check-in/check-out, scheduling, registration, and patient flow across multiple outpatient locations. You will work with care teams to ensure efficient visits and accurate patient data.

This role requires strong customer service, attention to detail, basic EMR data entry, and the ability to multi-task in a fast-paced environment across several New Jersey locations.