Family Practice Front Desk Specialist (Epic & Scheduling)

Mercy Health System; Illinois; On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid time off

Parental leave

Job summary

Mercyhealth Pecatonica, IL is seeking a friendly receptionist to manage front-desk duties and patient flow. You will answer calls, greet visitors, assist with registrations in Epic, and handle payments while ensuring privacy and service quality.

On-site, training provided; prior medical reception experience is a plus and strong communication skills are essential for success in a busy family practice setting.

Qualifications

• High School diploma or equivalent preferred.
• Previous medical reception or reception experience preferred.
• Good interpersonal and written communication skills.
• Basic knowledge of Epic preferred.

Responsibilities

• Answer incoming calls and forward to appropriate personnel.
• Register patients in Epic and verify demographics.
• Collect co-payments and process payments in Epic.
• Greet visitors, manage lobby and maintain privacy.

Skills

Interpersonal communication

Written communication

Customer service

Basic medical terminology

Education

High School diploma or equivalent

Tools

Epic EMR

Job description

Mercyhealth Pecatonica, IL is seeking a friendly receptionist to manage front-desk duties and patient flow. You will answer calls, greet visitors, assist with registrations in Epic, and handle payments while ensuring privacy and service quality.

On-site, training provided; prior medical reception experience is a plus and strong communication skills are essential for success in a busy family practice setting.