Cardiology Front Desk & Scheduling Specialist

Mercy Health Corporation; Rockford (IL); Presencial; USD 37.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Paid time off

Tuition reimbursement

Life & Disability Insurance

Well-being Programs

Employee Discounts

Descripción de la vacante

Mercyhealth is seeking a patient-friendly Registrar/Receptionist to manage front-desk operations in a busy clinic. You will greet visitors, schedule appointments, and perform Epic registration and check-in duties.

Responsibilities include collecting co-pays, posting payments, maintaining accurate demographics, and safeguarding patient privacy. The role requires a high school diploma or equivalent and prior medical reception experience.

Formación

• High School diploma or equivalent.
• Previous medical reception experience required.

Responsabilidades

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate.
• Schedules patient appointments.
• Responsible for EMR-Electronic Medical Records registration - check-in processes in Epic.
• Loads, verifies and updates patient demographics.
• Scans, loads and verifies insurance coverage.
• Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning.
• Reviews all Alerts in Epic and refers patient to a PFC when necessary.
• Collects co-pays and other self-pay obligations when required and post in Epic when registering patient.
• Provides patient with an estimated self-pay obligation when appropriate.
• Performs cashiering functions/online payment posting within Epic.
• Processes payments and deposits by adhering to the system's Cash Handling Policy.
• Completes daily closing report and balances their individual cash drawer at the end of each day.
• Performs petty cash count in and out daily and records appropriately.
• Assist patients with MyChart signup and activation.
• Replies to MyChart messages in a timely manner, closing messages when complete.
• Safeguards patient privacy and confidentiality per MHS policies.
• Preps Routes daily for upcoming appointments for frontline registration.

Educación

High School diploma or equivalent

Descripción del empleo

Mercyhealth is seeking a patient-friendly Registrar/Receptionist to manage front-desk operations in a busy clinic. You will greet visitors, schedule appointments, and perform Epic registration and check-in duties.

Responsibilities include collecting co-pays, posting payments, maintaining accurate demographics, and safeguarding patient privacy. The role requires a high school diploma or equivalent and prior medical reception experience.