Clinic Receptionist - Day Shift, Patient Access & Scheduling

Mercyhealth; Lena (IL); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Tuition reimbursement

Employee discounts

On-site childcare/employee-focused福利

Job summary

Mercyhealth is seeking a friendly clerical receptionist to support front-desk operations and Epic-based scheduling in Illinois/Wisconsin facilities. You will handle calls, register patients, manage messages, and assist with billing and appointments with a patient-first approach.

Responsibilities include greeting visitors, processing admissions, and maintaining lobby cleanliness while ensuring HIPAA compliance and accurate data entry in Epic throughout the day.

Qualifications

• High School diploma or equivalent preferred.
• Previous medical reception or reception experience preferred.

Responsibilities

• Answer incoming telephone calls and route to appropriate personnel.
• Retrieve messages from voicemail and forward to staff.
• Greet on-site visitors and manage visitor flow.
• Assist with mail, supplies, and basic clerical tasks.
• Handle EMR registration checks and patient demographics in Epic.

Skills

Interpersonal skills

Written communication

Customer service

Education

High School Diploma

Tools

Epic

Job description

Mercyhealth is seeking a friendly clerical receptionist to support front-desk operations and Epic-based scheduling in Illinois/Wisconsin facilities. You will handle calls, register patients, manage messages, and assist with billing and appointments with a patient-first approach.

Responsibilities include greeting visitors, processing admissions, and maintaining lobby cleanliness while ensuring HIPAA compliance and accurate data entry in Epic throughout the day.