Clinic Front Desk & Patient Scheduling – Day Shift

Mercy Health Corporation; Lena (IL); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSA/HSA Options

Paid time off

Job summary

Mercyhealth is seeking a medical receptionist to greet visitors, answer calls, and coordinate registration in Epic. The role includes scheduling appointments, collecting payments, and assisting patients with MyChart access.

Strong communication and basic medical terminology knowledge are preferred. This on-site position in Illinois offers exposure to a large integrated health system with comprehensive benefits and opportunities for development.

Qualifications

• Interpersonal communication skills are essential.
• Strong written and verbal communication required.
• Experience in medical reception or related field preferred.

Responsibilities

• Answer incoming calls and route to appropriate staff.
• Schedule patient appointments and manage Epic registration checks-in.
• Process patient demographics, insurance details, and payments in Epic.

Skills

Interpersonal skills

Written communication

Customer service

Education

High School diploma or equivalent

Tools

Epic software

Job description

Mercyhealth is seeking a medical receptionist to greet visitors, answer calls, and coordinate registration in Epic. The role includes scheduling appointments, collecting payments, and assisting patients with MyChart access.

Strong communication and basic medical terminology knowledge are preferred. This on-site position in Illinois offers exposure to a large integrated health system with comprehensive benefits and opportunities for development.